E-commerce is experiencing a revolution, sales moving over 20% from physical to online stores. This revolution is challenging. Physical stores have conversion rates of 30%, online struggles with less than 1%. The result, is that they need to increase the number of potential customers by 30 increasing thereby their Customer Cost of Acquisition and reducing profitability at large scale. Robinbrick solves this by giving customers the confidence to buy. We convert e-commerce from a monolog to a dialog stablishing a new e-commerce where we connect people on the shop floors to online customers.